If you are not entirily satisfied with your purchase, please get in contact within 7 days of receipt. To be entitled for a refund, you should return the item unused, in its original packaging, within 14 days of receipt. Keep proof of postage. You will get a refund for the sale price once the return is complete. Please note that the refund does not cover shipping costs and that you are responsible for the cost of the return postage. It is recommended to send returns by recorded delivery as Stitchdale cannot accept responsibility should your return go missing.